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Frequently Asked Questions

Q: What is a clubhouse?
A: An ICCD clubhouse is a community resource center for people with mental health challenges. It is organized around a regular workday schedule. It is a unique model that is difficult to understand without seeing it in person. For more information on the ICCD model, please click here.

Q: How do I become a member?
A: Please call us to arrange a new member orientation. 

Q: Do you provide jobs?
A: No, we provide assistance to obtaining employment and support to those who are employed. We provide employment support. For information about our employment programs, please see our Employment Programs.

Q: What do members do during the day?
A: We open at 9:30 AM so that members can have coffee and prepare for the day. The clubhouse day starts with a morning meeting at 10:00 AM which usually lasts 30 minutes. During the meeting, we discuss upcoming events and activities and the projects that make up the work of the day. Lunch is at 12:00 noon.  Lunch is not currently served in the clubhouse so bring your own.  The work of the day continues and includes various in-house committees, education/employment support, member outreach, research as necessary, housekeeping, administrative tasks, and special projects. The work is member-driven and allows the clubhouse to function and determine its own direction.

Q: Are there opportunities for recreation at NorthStar?
A: Yes. We have social and recreational events on evenings and weekends. Past events have included several local hikes, bowling, going to the Japanese Garden and Oregon Zoo, and game night. These events are determined by the members and planned during the work of the day during clubhouse hours.

Q: Do you have mental health treatment providers?
A: No, we do not, however, we encourage all members to seek appropriate clinical services in the community. We do help link members to clinical services if desired. The focus in the Clubhouse is not on problems or illness, but on strengths and capabilities.

Q: Am I required to have a mental health diagnosis to be a member of NorthStar?
A: Yes. Members must also be at least 18 years old and be able to provide a referral by a therapist or psychiatrist after attending an orientation.

Q: How do I become a NorthStar volunteer?
A: Under most circumstances, we do not have volunteers. NorthStar is maintained and operated by members. If you are a peer who wants to be involved with the clubhouse, i.e., volunteer, please join as a member.  However, we do welcome a few community volunteers if they bring specific talents and skills that can improve the operation and/or effectiveness of NorthStar.
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